Lovely friendly and helpful staff. Made spending money and making a decision fun.
Great business to deal with, a phone call shortly after I placed our order, just to verify a few things, and everything happened just as they said it would. An on to it business to deal with, extremely happy with our purchase and the level of professionalism from the start to the finish. 😀
We are loving our new Queen bed! Excellent quality & price. I would recommend them to others looking to buy. We chose the Medium Queen mattress & base.
Lovely bed, great quality, headboard well made, all looks good on the base.
Very happy with my purchase and all the communications.
Delivery excellent and as promised.
Would definitely recommend.
Great Experience, the Team are awesome to work with.
I called into the local Warehouse to check out the Beds as there are so many on offer, but also the Test Drive. Soft - Firm or Really Firm wow I felt like the Goldie Locks from The 3Bears - To Soft - To Firm - Just Right.
Oh felt great being offered the choice of Free Stuff, Bedding and a Gift. Gosh how many companies actually give you Free Bedding with a Great Price and Great Quality - not many???
The Delivery Team were Definitely Magickal, gosh I couldn't have managed by myself. They got me sort out in no time at all. Thanks 😊
No just trying to sort out disposal of my old bed.
It was great....loved my free gifts and appreciated it could try all the beds
Navigating a new life for myself and making lots of new decisions it is heartening to know I made the perfect choice in getting my luxury orthopedic queen bed. The gift bundle was the icing on the cake with the new sheets and pillows on the bed. The communication was excellent and the delivery was so easy.
I went to a few bed shops here in Whangarei, lay on them for so long I was nearly given a blanket. I seen a lot of advertisements from luxury beds, I read every single review. Finally I. Sled a question via the sight and less than 10 minutes later I was talking to a lovely lady called Kim. So so helpful, I ordered a bed and they got it couriered up to Whangarei. The delivery company were fantastic especially their communication. Kim was also fantastic, her communication was exemplary, made it feel so right making this purchase. I love my new bed, would definitely be a company I will promote above any other when it comes to beds and customer service.
Thank you, Shelly
Great service and excellent communication our bed is outstanding.
The bed is very good, Im very happy with my purchase. However I would like to have had better communication advising delivery before the 20min phone call from the transport company. The truck driver was extremely accommodating.
We recently purchased our new firm mattress from this company, and were not disappointed. The mattress is very comfortable and gives excellent support. The price was excellent for a very good quality product. The sales person was helpful and knowledgeable about the beds and we were invited to try the beds out. We were also given some lovely bedding and blankets which were greatly appreciated. It was a pleasure doing business with this company, thank you for your great service. We highly recommend this company to anyone anticipating on buying a new bed.
Very, very happy with the beautiful single bed we bought from Luxury Orthopaedic Beds! I ordered the wrong size at first, a king single, which was just too big for the space we had. The team at LOB's were understanding and helpful, enabling us to get the replacement in double quick time. Thank you so much Team LOB!!
We recently purchased a king-size mattress with the drawer base from this company and we couldn't be happier with our choice. Originally, my partner wanted the firm mattress while I preferred the soft, so we compromised and chose the medium. It turned out to be the perfect choice for both of us!
We've honestly been having the best sleep ever since. The mattress is incredibly comfortable and supportive, and the drawer base has been fantastic with all the extra storage it provides.
The customer service was exceptional too. We had the bed delivered, and the store contacted us the very same day we ordered online, to arrange delivery, making the whole process quick and easy. As an added bonus, we even received some free bedding, what a score!
We highly recommend Luxury Orthopaedic Beds to anyone looking for a quality bed and outstanding service. Thank you for helping us get the best night's sleep!
It’s our second bed from luxury orthopaedic beds - sooo comfy !!!
Loving my new bed, warm and comfy and my back pain has gone, like completely gone, chose firm and have zero regrets, oh and the draws underneath have heaps of storage space
💖
Easy no pressure sales - love my purchase
Thank you
Great service and a wonderful bed. Enjoying the giveaways too. Delivery guys were very helpful too
This is the second bed i have bought off you the first was a too high but was so comfortable when i did got up on it however this second bed is really beautiful I cannot fault it having great sleeps and actually sleeping in.
The best decision we made, no more aching bodies in the morning and good night sleep.
Have had our King Medium matress for three weeks and are loving it.
Sleeping much better
Good communication throughout. Easy pick up good night sleep
