Mattress Care Guide - How to Look After Your New Bed

A new mattress is an investment in everyday comfort.

Looking after it properly helps keep it fresher, cleaner and performing as intended for longer.

Mattress care does not need to be complicated, but a few simple habits can make a big difference.

Use a mattress protector from day one

A mattress protector is one of the most important parts of mattress care.

It helps protect the mattress from spills, moisture, marks and everyday wear.

A waterproof, breathable protector is especially useful because it helps protect the mattress without making the bed feel uncomfortable.

At Luxury Orthopaedic Beds, an approved waterproof, breathable mattress protector is required for the 60 Night Comfort Guarantee.

Give your new mattress time to settle

A new mattress can feel different from your old one.

It is normal for your body to take time to adjust, especially if your previous mattress was older, softer or less supportive.

Comfort layers may also settle slightly with use. This is part of the normal wearing-in process.

Rotate if recommended

Some mattresses benefit from rotation.

Rotating the mattress helps spread use more evenly across the sleeping surface.

Always follow the care instructions for your specific mattress, as not all mattresses are designed to be flipped.

If you are unsure, ask the team before rotating or moving your mattress.

Use the correct base

Your mattress needs proper support underneath.

An old, damaged or unsuitable base can affect how the mattress feels and performs.

If you are buying a new mattress, it is worth checking whether your existing base is still suitable. A mattress and base package can be a practical option because both pieces are designed to work together.

Keep the mattress clean and dry

Avoid placing liquids directly on or near the mattress where possible.

If a spill happens, remove bedding quickly and follow the care instructions. Do not soak the mattress or use harsh cleaning products unless specifically advised.

Keeping the mattress dry and protected is one of the best ways to look after it.

Let the mattress breathe

When changing sheets, give the mattress a little time uncovered if possible.

This helps air the sleep surface before fresh bedding is added.

Good bedroom ventilation can also help keep the room feeling fresher.

Avoid bending or folding the mattress

Mattresses are not designed to be sharply bent or folded.

When moving a mattress, handle it carefully and avoid forcing it through tight spaces.

If access is difficult, discuss options before delivery. In some cases, a split base or zip-together mattress may be more practical.

Check for normal settling

Some comfort-layer settling is normal, especially in mattresses with plush or pillow-top style surfaces.

This does not always mean there is a fault.

However, if you are concerned about how your mattress is wearing, contact the team for advice and check your warranty information.

Final thoughts

Good mattress care starts from the first night.

Use a suitable protector, make sure the mattress has the right base, follow care instructions and keep the mattress clean and dry.

At Luxury Orthopaedic Beds, our team can help you understand how to care for your NZ-made Orthopaedic Merino mattress so it continues to feel comfortable and supportive.

Visit our Hamilton showroom or contact us if you have questions about mattress care.

FAQ section

Do I need to flip my mattress?
Not all mattresses are designed to be flipped. Check the care instructions for your specific mattress.

Should I rotate my mattress?
Rotation may be recommended to help spread use evenly. Ask our team if you are unsure.

What is the best way to protect a new mattress?
Use a waterproof, breathable mattress protector from the first night.

Can an old base damage a new mattress?
An unsuitable or damaged base may affect how the mattress performs, so it is important to check the base condition.